Terms & Conditions

  • Cancellations

    Confirmation of Cancellations must be in writing (email). If the client cancels less than 1 month prior to an event then only the deposit will be forfeited. if you are having difficulty with the event do not hesitate to contact us via phone.

  • Additional Hours

    When feasible, the clients request for extended playing time during an event is possible. Payment should be made in Cash at the time of request and will be chargeable at £50 per hour. Our Standard playing times are 19:00 to Midnight.

  • Provisions

    The client must ensure that (1) we will be situated within 5 Metres of a reliable power source, (2)The Venue is open at the times agreed in the booking contract, (3) Responsible steps will be taken to protect Xclusive equiptment. (4) For outdoor events a shelter must be provided that compleatly covers and protects Xclusive Equiptment from adverse weather conditions.